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Status

Check the status of Brainz Lab services.

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Current Status

Status Page

View live status at status.brainzlab.ai

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Services

ServiceDescription
PlatformDashboard, authentication, API
RecallLog ingestion and query
ReflexError capture and management
APIREST API endpoints
MCPClaude integration servers

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Subscribe to Updates

Get notified of incidents:
  1. Go to status.brainzlab.ai
  2. Click “Subscribe”
  3. Choose notification method:
    • Email
    • SMS
    • Slack
    • RSS

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Scheduled Maintenance

We announce maintenance in advance:
  • Status page updates
  • Email notifications
  • In-app banner
Typical maintenance windows:
  • Tuesdays 2-4 AM UTC
  • Minimal or zero downtime

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Incident Response

When issues occur:
  1. Detection - Automated monitoring alerts
  2. Response - Team investigates
  3. Communication - Status page updated
  4. Resolution - Fix deployed
  5. Postmortem - Root cause analysis

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SLA

PlanUptime SLA
FreeNone
Starter99.5%
Pro99.9%
Enterprise99.99%

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Historical Uptime

View historical uptime on the status page.

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Self-Hosted Status

For self-hosted instances, set up your own monitoring: 
# Health check endpoints
curl https://your-domain.com/up
curl https://recall.your-domain.com/up
curl https://reflex.your-domain.com/up
Recommended monitoring tools:
  • Uptime Robot
  • Pingdom
  • Better Uptime