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Billing

Brainz Lab pricing and billing information.

Plans

FeatureFreeStarterProEnterprise
Logs/month100K1M10MUnlimited
Errors/month1K10K100KUnlimited
Retention7 days30 days90 daysCustom
Team members1310Unlimited
Projects13UnlimitedUnlimited
SupportCommunityEmailPriorityDedicated

Pricing

PlanMonthlyAnnual
Free$0$0
Starter$29$290
Pro$99$990
EnterpriseCustomCustom
Annual plans save ~17%.

Usage-Based Pricing

Overage charges on Starter and Pro:
ResourcePer Unit
Logs$0.10 / 10K
Errors$1 / 1K
Enterprise plans have no overage charges.

Managing Subscription

  1. Go to Settings > Billing
  2. View current usage
  3. Upgrade/downgrade plan
  4. Update payment method

Payment Methods

  • Credit/debit cards
  • ACH bank transfer (Enterprise)
  • Wire transfer (Enterprise)

Invoices

Invoices are emailed monthly. Download from Settings > Billing > Invoices.

Cancellation

  1. Go to Settings > Billing
  2. Click “Cancel Subscription”
  3. Choose when to end
  4. Confirm
Data is retained for 30 days after cancellation.

Self-Hosting

Self-hosted instances are free:
  • No usage limits
  • No per-seat pricing
  • Community support
  • Optional paid support

Self-Hosting Guide

Run Brainz Lab on your infrastructure